Custom Theme Studio
Legal

Terms of Service

The rules for using Custom Theme Studio, written to be easy to read.

Last updated: October 5, 2026

Please read these Terms carefully. They explain what you can expect from us, what we expect from you, and how billing and cancellation work.

1Agreement to these terms

These Terms of Service ("Terms") are an agreement between you and [Company legal name] ("we", "us", "our") for your use of the Custom Theme Studio app (the "App") and our website. By installing or using the App, you agree to these Terms. If you use the App for a company or agency, you confirm you have authority to accept these Terms on its behalf.

2The service

Custom Theme Studio lets you customize the look of your GoHighLevel dashboard, including colors, sidebar, buttons, fonts, logos and menus, and publish themes to your sub-accounts. Every plan includes all features. Plans differ only in how many sub-accounts you can theme, as shown in our pricing section.

3Relationship with GoHighLevel

Custom Theme Studio is an independent app. It is not made, endorsed or supported by HighLevel Inc. To use the App, you must have an active GoHighLevel account. You are responsible for following GoHighLevel's terms and policies.

GoHighLevel can change its platform at any time. We work to keep your themes working after each update, but we cannot guarantee that a change made by GoHighLevel will never affect how a theme looks or works for a while.

4Your account and responsibilities

  • You must use the App for business purposes and be at least 18 years old.
  • You are responsible for everything that happens under your installation, including the sub-accounts you theme.
  • Keep your GoHighLevel login secure and tell us right away if you suspect unauthorized use.

5Plans, billing and renewals

  • Paid plans are billed in advance through the GoHighLevel Marketplace, on a monthly basis unless stated otherwise.
  • Subscriptions renew automatically until you cancel.
  • Prices do not include taxes unless stated. You are responsible for any taxes that apply.
  • We may change prices with at least [30 days] notice. New prices apply from your next billing period.

6Cancellation and refunds

You can cancel at any time by uninstalling the App from your GoHighLevel Marketplace settings. There are no contracts or cancellation fees. When you cancel, your dashboard goes back to the default look.

Payments are not refundable for partial billing periods, except where the law requires a refund.

7Acceptable use

You agree not to:

  • Use logos, fonts, images or brand names you do not have the right to use.
  • Use the App to impersonate another company or to mislead people.
  • Upload malicious code, or use custom CSS or files to harm users, systems or data.
  • Copy, resell, reverse engineer or try to access the App's source code, except where the law allows it.
  • Disrupt or overload the App, or try to get around its security or plan limits.
  • Use the App in a way that breaks any law or HighLevel's terms.

8Your content

You keep all rights to the logos, files, colors and other content you upload ("Your Content"). You give us a limited license to host, store, process and display Your Content only to provide the App to you.

You confirm that you own Your Content or have permission to use it, and that it does not infringe anyone's rights.

9Our intellectual property

The App, our website, our theme presets and our brand, including the Custom Theme Studio name and logo, belong to us and are protected by law. These Terms give you the right to use the App during your subscription. They do not transfer any ownership to you.

10Feedback

If you send us ideas or suggestions, we may use them to improve the App without any obligation to you.

11Availability, updates and support

We aim to keep the App available and up to date, but it may sometimes be unavailable for maintenance, updates or reasons outside our control. We may add, change or remove features over time. If we remove a major feature from your plan, we will tell you in advance.

Support is provided by email on every plan.

12Disclaimers

The App is provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We do not promise the App will be error-free or uninterrupted.

13Limitation of liability

To the fullest extent the law allows, we will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill.

Our total liability for any claim related to the App is limited to the amount you paid us for the App in the 12 months before the claim. Nothing in these Terms limits liability that cannot be limited by law.

14Indemnification

You agree to defend and indemnify us against claims, damages and costs (including reasonable legal fees) that arise from Your Content, your use of the App, or your breach of these Terms.

15Suspension and termination

We may suspend or end your access to the App if you seriously or repeatedly break these Terms, if your payment fails, or if the law requires it. Where possible, we will warn you first. Sections that by their nature should continue after termination, such as Your Content, disclaimers and limitation of liability, will continue.

16Changes to these terms

We may update these Terms from time to time. We will change the "Last updated" date above and, for significant changes, notify you by email or inside the App. If you keep using the App after the changes take effect, you accept the new Terms.

17Governing law

These Terms are governed by the laws of [Country / State]. Any dispute will be handled by the courts of [City, Country], unless the law where you live gives you the right to bring a claim elsewhere.

18Contact us

Questions about these Terms? Email support@customthemestudio.com, write to [Registered address], or use our contact form.